Babylon by TELUS Health lets you to easily see a doctor*, check your symptoms, and access your clinical records right from your phone.

*Note: Doctor consultations are available in British Columbia, Alberta, Ontario, and Saskatchewan. For more information visit Telus.com/Babylon

FEATURES

Video Consultations with a doctor: Book an appointment and have a video consultation with one of our licensed in-province doctors from the comfort of your home or wherever works best for you. If needed, prescriptions and referrals for diagnostic tests/specialists can be completed directly through the app.

Babylon by TELUS Health

Brief

Babylon by TELUS Health offers a transformative approach to healthcare through its state-of-the-art app that leverages artificial intelligence for symptom checking and provides convenient virtual doctor consultations. Designed to make accessing healthcare easier, this service delivers peace of mind with 24/7 support, personal health assessments, and secure access to medical records.

Core Features

• 🤖 Symptom Checker: Interact with an AI-powered chatbot that guides you through symptom assessment to recommend next steps.
• 💡 Healthcheck: Complete a 15-minute digital health assessment offering insights into your health and personalized advice for healthier living.
• 📄 Clinical Records: Seamless access to consultation notes and prescription history with the touch of a button.
• 📅 Easy Appointment Booking: Choose appointment times that fit your schedule for hassle-free video consultations with licensed doctors.
• 🔒 Data Security: Rigorous data protection protocols to ensure your medical and personal information remains confidential and secure.

Pros

• 👍 Accessibility: Get medical advice and check symptoms any hour of the day, no matter where you are.
• 👍 Efficiency: Register and start video consultations quickly, streamlining your healthcare experience.
• 👍 Comprehensive Care: Suitable for a broad range of non-emergency conditions, offering extensive healthcare support.
• 👍 Cost-effective: Free for residents with provincial healthcare in certain regions or affordable alternatives for those without.
• 👍 Trustworthy: Adheres to national best practice guidelines, ensuring a high quality and reliable service.

Cons

• 👎 Limited Availability: Service is currently restricted to residents of British Columbia, Alberta, Ontario, and Saskatchewan.
• 👎 Non-Emergency Use: Not intended for emergency situations or health issues requiring in-person visits or restricted medication.
• 👎 Dependent on Technology: Those unfamiliar with or without access to technology might find it challenging to use.
• 👎 Privacy Concerns: Despite high standards, digital applications may still raise concerns over data security among users.
• 👎 Service Limitations: Might not fully replace the need for face-to-face doctor interactions in certain medical cases.

Price

• 💵 Pricing: Babylon by TELUS Health is free for users with provincial health insurance in the supported regions. For users without provincial healthcare insurance, there's a flat fee of $65 per video doctor consultation.

For further information or FAQs about the Babylon by TELUS Health app, visit the official Babylon support site.